How to Use This Page

Don't use this page to ask us to change your booking. To change your booking you can either go to the change your booking section and do it yourself, or call one of our Call Centres and have us do it for you.

Don't use this page to ask a question that we have already answered in the Questions and Answers section.

Don't use this page to contact us about issues that are dealt with elsewhere on the contact page, such as lost or damaged baggage, specific technical problems, trouble with gift certificates or with a particular booking, or to send us praise or complaints.

Do use this page to ask or tell us about anything else!

None of the Above

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Is this regarding a specific Iceland Express flight?
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Yes, my booking number is/was
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What happens next?

First we send you an automatic reply confirming that we have received your message and suggesting some possible answers to your question. (If you don't get this automatic reply, you may have inadvertantly sent us an incorrect email address.)

Someone from our Help Centre will read your message thoroughly. If he or she determines that your comments call for an answer, you will get one as soon as possible.